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Refrigerated long-haul

Central Refrigerated Service

5175 W 2100 S, West Valley City, UT 84120·Founded 1987·620 employees·$88.0M revenue
56.0
Elevated
1.0 pts (7d)·updated 2 weeks ago
Live · 90-day window
Tier
Elevated

Multiple converging signals. Underwriter attention warranted this quarter.

Score history
56.0
7d Δ +1.0 · 30d high 57.3 · low 50.8

31 computed points across the 90-day window. Decay-weighted aggregate of 10 raw signals.

Top signals (30d)
3

Director of Safety departed; no replacement in 45 days

Critical signals (sev ≥ 8)
2

LinkedIn headcount down 27% in 60 days

DecisionUnderwriting verdict

Generate a binding-decision recommendation — disposition, premium guidance, and the drivers behind it — synthesized from this risk's signals, litigation, claims history, and comparable nuclear verdicts.

DECOMPOSITIONHow this score is built
Minerva Business Pulse2 signals
+14.4 pts
whyYelp star average dropped 1.6 over 14 days
Court Docket Scrape1 signal
+10.1 pts
whyWage-and-hour class action filed in CA Superior
ThinkingMax — FMCSA SMS + Crash Deltas1 signal
+9.2 pts
whyDriver Out-of-Service rate 2.1x national peer median
LinkedIn Headcount Delta5 signals
+5.5 pts
whyLinkedIn headcount down 27% in 60 days
Permits / DBA / FBN Changes1 signal
+4.8 pts
whyNew LLC formed at same address as expiring entity
Baseline 12 · 44 pts from 10 active signals → 56
Signal timeline · last 90 days

What the fabric heard.

  1. LinkedIn Headcount Delta2 weeks agosev 7

    Director of Safety departed; no replacement in 45 days

    Director of Safety (12-year tenure) updated LinkedIn to 'Open to Work'. No backfill posted. Safety-program continuity at risk.

  2. LinkedIn Headcount Delta2 weeks agosev 4

    Headcount up 31% in 90d — onboarding-risk window

    Headcount climbed 31% in 90 days (104 → 136). Largely entry-level CDL drivers. Onboarding-related loss frequency typically follows.

  3. LinkedIn Headcount Delta3 weeks agosev 8

    LinkedIn headcount down 27% in 60 days

    Employee count visible on LinkedIn fell from 188 → 137 over 60 days (-27%). Disproportionate losses in operations and dispatch roles.

  4. LinkedIn Headcount Delta4 weeks agosev 7

    Director of Safety departed; no replacement in 45 days

    Director of Safety (12-year tenure) updated LinkedIn to 'Open to Work'. No backfill posted. Safety-program continuity at risk.

  5. Permits / DBA / FBN Changes4 weeks agosev 7

    New LLC formed at same address as expiring entity

    Owner's existing LLC missed annual statement; new LLC formed at same suite, same registered agent, different name. Classic phoenix-entity workaround.

  6. LinkedIn Headcount Delta7 weeks agosev 7

    Director of Safety departed; no replacement in 45 days

    Director of Safety (12-year tenure) updated LinkedIn to 'Open to Work'. No backfill posted. Safety-program continuity at risk.

  7. Court Docket Scrape2 months agosev 8

    Wage-and-hour class action filed in CA Superior

    Class action filed alleging unpaid overtime and meal-break violations across 110+ drivers. Plaintiff firm: Setareh Law Group. Demand: certification + PAGA penalties.

  8. Minerva Business Pulse2 months agosev 7

    Yelp star average dropped 1.6 over 14 days

    Yelp star avg fell from 4.2 → 2.6 across 11 new reviews. Recurring complaints: 'closed early', 'no one answering phone', 'food sat out'.

  9. Minerva Business Pulse2 months agosev 7

    Yelp star average dropped 1.6 over 14 days

    Yelp star avg fell from 4.2 → 2.6 across 11 new reviews. Recurring complaints: 'closed early', 'no one answering phone', 'food sat out'.

  10. ThinkingMax — FMCSA SMS + Crash Deltas3 months agosev 5

    Driver Out-of-Service rate 2.1x national peer median

    Driver OOS rate sits at 12.4% — peer median 5.9%. Concentrated in two terminals (Phoenix, Albuquerque).

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